A Business Process is is a collection of related , structured activities or tasks that aim to produce value through the transformation of resources in outputs for company's internal or external stakeholders.

The implementation of a software solution such as an information system or an ERP, aims to support existing business processes. Therefore, an information system is, first of all, a mix of complex processes to manage which, you need a specific software solution.

For this reason, knowing business processes is crucial when implementing a business software solution.

Aware about that, Tecnest has always invested in know-how concerning operational business processes' issues, particularly in the manufacturing sector. These are also called "Operations".

Tecnest's more-than-25-year experience in operations management provided our consultants with deep knowledge opf amnufacturing processes. This knowledge, together with specialized software solutions, give a concrete answer to all supply chain and operations management needs in a manufacturing company.

In the diagram above, Tecnest's main competence areas in terms of business processes, are highlighted. The competence concerns both Consulting services and software solutions included in the J-Flex suite.

The highlighted processes, even if belonging to different functional areas, are all part of the "Operations" field.

With the term "Supply Chain Culture" we mean a cultural background that goes beyond technology and software solutions and includes Tecnest attention to Research & development, Innovation and people development.

In order to provide our customers with the best service and competences in the production planning and control topics, we believe in the importance of our consultants' professional growth. For this reason, in 2012 our team of consultants got the APICS BSCM internationally-recognized Certification for operations management professionals. Since 1957, in fact, APICS is the global leader and premier source of the body of knowledge in the in the areas of production, inventory, materials management, purchasing, logistics, and more, by providing superior training, internationally-recognized certifications, and comprehensive educational resources.

In order to support people professional and personal development and knowledge sharing in the Supply Chain and Operations Management field, we provide, together with our education partners, an Education & Training events calendar called "Tecnest Square", a virtual location where people can discuss both on technical subjects and on general management topics.

Thanks to our focus on Planning & Scheduling process and Supply Chain Management, together with the use of a structured Project management methodology and a concrete problem-solving approach, we are committed to provide our customers a professional, reliable and concrete support to Operations management.

We call our project management service "On-the-job Consulting", in order to highlight the importance of a concrete approach to operations management issues.

Our "on-the-job" consulting service is the result of a merge between our know-how on operations processes and a structured Project Management methodology.